Return Policy

    ✅ 30-Day Customer Satisfaction Guarantee

    We want you to love your purchase. If you're not completely satisfied, we offer an easy refund or exchange within 30 days of receiving your order.

    📦 After You Receive The Product

    Please inspect your item immediately upon delivery.
    Make sure it matches your order and is free from any defects or damage.
    If there are any issues, contact our support team right away so we can assist you quickly.

    💯 Return Eligibility

    We accept returns and exchanges for any reason within 30 days of delivery.
    To qualify for a refund or exchange:

    • Items must be unused and in original condition

    • Items must be returned in their original packaging (box or envelope)

    💰 Refund Processing

    • Once your return is approved and received, your refund will be issued within 3 business days

    • Please note that your bank or PayPal account may take up to an additional 3 business days to reflect the refund, depending on processing times

    🔍 How to Track Your Refund

    • Check your online credit card statement or PayPal account for the refund status

    • If the refund doesn’t appear after the expected time, please contact your bank or card provider

    • Still need help? Reach out to us directly (contact details below)

    🚚 Return Shipping Guidelines

    • Return Method: Please use a reliable Air Parcel Service

    • Return Shipping Costs:

      • ✅ We cover return shipping for items that are damaged, defective, or have quality issues

      • ❌ For returns due to personal preference (style, color, size), customers are responsible for return shipping costs

    📌 Important Notes for Returns Over $80

    If the item you're returning is valued at over $80, we strongly recommend:

    • Using a trackable shipping service (such as UPS, FedEx, DHL)

    • Purchasing shipping insurance for extra protection

    ⚠️ We cannot process refunds until the returned item has been received and inspected.

    📝 How to Start a Return

    To begin your return or exchange, please provide:

    1. Your original order number

    2. A brief description of the issue

    3. Photos clearly showing any defects or damage

    📧 Email: Support@Chrodoro.com
    📱 WhatsApp: +1 786-935-4710

    If you need help at any step, we’re here for you. Your satisfaction is our top priority!