Shipping Policy

Order Processing & Delivery Times

Free Shipping Worldwide

All orders are shipped directly from our warehouse to the shipping address you provide at checkout.
Orders are typically shipped the next business day after confirmation.
Please allow 8–12 business days for delivery. Note that delivery times may be extended slightly due to weekends or public holidays.

We recommend reviewing the schedule below for clarity on when your order will be confirmed and processed:

Order Time (00:00–18:00) Confirmation Date
Monday Tuesday
Tuesday Wednesday
Wednesday Thursday
Thursday Friday
Friday The following Monday
Weekend/Public Holiday Next business day

📌 Orders placed on public holidays will be processed according to our published holiday schedule.

🌍 Customs Duties & VAT

Import duties and VAT (if applicable) are determined by the customs authority in your destination country. These charges are based on product classification and country of manufacture.

Please note:

  • The price you pay at checkout does not include local taxes or customs duties.

  • These fees may or may not be charged by your local customs office, depending on local regulations.

  • For more information, we recommend contacting your local tax authority.

📦 Can I Get a Tracking Number?

Absolutely.
As soon as your tracking number becomes available in our system, we’ll email it to you automatically.
Didn’t receive it yet? Just shoot us an email at Support@Chrodoro.com—we’ll send it right over!

📦 What If I Ordered More Than One Item?

Some of our products are shipped from different manufacturers, so your order may arrive in separate packages.
Don’t worry if one item shows up before the others—it’s normal and everything is on its way!

🔐 Is My Payment Information Secure?

Yes. We accept PayPal for all online payments.
Here's why you can shop with confidence:

  • All transactions are processed through PayPal’s SSL-encrypted servers.

  • We never store your payment details on our website.

  • PayPal instantly notifies us once payment is complete.

We are a Verified PayPal Merchant, and all payments are made in USD, with automatic currency conversion based on your local settings.

We also use SSL encryption on all parts of our website where personal information is required. This ensures that your data—including your billing and shipping details—is safely encrypted and protected from unauthorized access.

Learn more: www.PayPal.com, www.ssl.com

💬 What If Something Goes Wrong With My Product?

We’ve got you covered.
If your item arrives faulty or damaged, or you run into any issue at all, just let us know.
We’ll either send you a replacement or issue a full refund—no hassle, no questions asked.

We understand how frustrating it can be to wait for something and receive a defective product (it happens rarely, but it can). That’s why we’re here to make it right—fast.

❓Still Have Questions?

We’re always happy to help.
Reach out to us anytime at: Support@Chrodoro.com